Privacy Policy
we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you visit our website or use our services:
1.1 Personal Information
- Name, email address, phone number, shipping address, and any other personal details you provide when registering or making a purchase.
- Payment information (such as credit card or payment account details). We do not store your payment data directly; it is processed through third-party payment providers.
1.2 Technical and Device Information
- Device type, operating system, IP address, browser type, time of access, and pages visited on our website. This helps us improve your browsing experience and optimize our website’s performance.
1.3 Cookies and Tracking Technologies
- We may use cookies and similar technologies to collect information about your interactions with our website to provide a more personalized experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders: We use your personal details to fulfill your orders and deliver products.
- To improve our services: We analyze customer behavior to enhance website functionality and optimize your user experience.
- For customer support: We use your information to respond to inquiries, resolve issues, and provide customer support.
- For marketing and promotions: We may send promotional emails, offers, and newsletters to keep you informed about our products. You can opt out of marketing communications at any time.
- To ensure security: We use your information to protect against fraud, security breaches, and to ensure the proper functioning of our website.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With payment processors: To complete transactions, we may need to share your payment details with our third-party payment providers.
- With delivery companies: We share your address and contact details with shipping and courier companies to fulfill your orders.
- For legal compliance: We may share your information if required to do so by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Opt-out: You may opt out of receiving promotional emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Cookie Management: You can manage your cookie preferences in your browser settings.
6. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child, we will take steps to delete that information immediately.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. Please review this policy periodically to stay informed about how we protect your information.